Amazon will discontinue its US telemedicine business as its industry goals change

Shivam

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Tech company has more plans to enter the $4 trillion global healthcare business.

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As part of a long-stated objective to disrupt the US healthcare sector, Amazon is shuttering its telehealth service, Amazon Care.

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This puts a stop to an ambitious plan to roll out its in-house platform to "millions" of patients across the nation.

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Amazon Care, which promised a doctor, nurse, or other health practitioner on demand, 24 hours a day, was not the "long-term solution"

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for the external companies to which it had hoped to sell the service, according to a memo sent to Amazon Care staff on Wednesday by Neil Lindsay, head of Amazon Health Services.

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According to the document obtained by the Financial Times, Lindsay stated, "This choice wasn't made lightly and only became evident after several months of serious study."

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Although many features of Amazon Care have been praised by our enrolled members, it is not a comprehensive enough solution for the large enterprise customers we have been aiming for.

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According to analysts, Amazon Care's impending demise at the end of the year shouldn't be interpreted as a surrender of its efforts to establish a presence in the $4 trillion US healthcare market.

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By no means is this evidence of failure, according to Natalie Schibell of Forrester Research. "It's a calculated move."

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The decision by Amazon follows its previous agreement to pay $3.9 billion to buy One Medical, a sizable network of primary care doctors, marking its biggest transaction in the healthcare industry.